Shipping policy

Proudly Australian Owned & Dispatched

Shop with complete confidence knowing that every single Faux Flora order is carefully inspected, securely packed, and dispatched straight from our warehouse in Melbourne  Australia, meaning your order is ready to move the moment you hit buy.

Free Shipping Australia Wide

  • Orders $250 and over: FREE Standard Shipping with full tracking and transit insurance included.

  • Orders under $250: A simple, low flat rate of just $12.95 anywhere in Australia.

Fast Processing & Dispatch

We operate efficiently out of the warehouse and aim to dispatch all orders within 1–2 business days, though most of our premium greenery is securely packed and on its way to you within 24 hours.

Estimated Delivery Times

Because we ship from Melbourne using a trusted network of domestic couriers and Australia Post road freight, your estimated delivery times from dispatch are:

  • VIC, SA, NSW, ACT: ~1–3 business days from dispatch
  • QLD, TAS: ~2–4 business days from dispatch
  • WA, NT & remote areas: ~5+ business days from dispatch

Regional Restrictions Some shipping restrictions may apply for select regional locations. Please refer to individual product pages for details.

Fully Insured Transit

Artificial trees are large, statement design pieces, which is why we include 100% complimentary transit insurance on every single shipment. Every order comes with full tracking details sent straight to your inbox, so you can follow your delivery from our warehouse door to your room layout.

Delivery Queries

Have a question about delivery times to a specific regional area or a tight styling deadline? Head straight to our Contact Page or email us at sales@fauxflora.com.au-we review inquiries constantly and will get back to you within a few business hours.